Delivery Policy
With a Minimum Purchase of AED 500 Equal to or Above:
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Free Standard Delivery:
- Enjoy the convenience of complimentary delivery right to your doorstep within 2-3 working days (Monday - Friday). Please note that delivery times may vary based on product availability.
Without the Minimum Purchase of AED 499 Below:
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Standard Delivery (AED 21 Fee):
- For orders below or equal to AED 499, we offer standard delivery within 2-3 working days (Monday - Friday), accompanied by a nominal delivery fee of AED 21. Delivery times may vary based on product availability.
Order Cut-Off: Orders Received by 1:00 PM on Fridays Will Be Processed On The Following Monday.
For Heavier Weights or Large Package Sizes (Additional Fees May Apply):
- Should your order consist of heavier weights or large package sizes, additional fees may be applicable. These charges are similar to those for same-day delivery and depend on additional weight-related expenses or deliveries outside the aforementioned city limits. Our dedicated team will communicate any extra costs with you prior to dispatching your order.
Shipping Outside of UAE:
- Presently, we do not offer shipping services outside of the UAE. If you have inquiries or need more information regarding shipments outside of the UAE, please do not hesitate to reach out to us at info@arabianhomecare.com or on our UAE toll-free number: +971 454 68 401.
Order Confirmation Email: Upon successfully placing your order, you will receive an Order Confirmation email. This email serves as a receipt and contains essential details about your purchase, including the items ordered, quantities, prices, and your order number. Please keep this email for your records, as it confirms your order and serves as a reference.
Dispatch and Tracking Information Email: Once your order has been processed and dispatched from our warehouse, we will send you another email notification. This email will include detailed tracking information, allowing you to monitor the status and delivery progress of your order. You'll know exactly when to expect your package, ensuring a smooth and convenient delivery experience.
We aim to provide you with a hassle-free shopping experience by offering transparent delivery options. If you have any queries or require further assistance, please feel free to contact us. Your satisfaction is our utmost priority.
Thank you for choosing us for your shopping needs within the UAE.
For more information:
Email: info@arabianhomecare.com